The Venetian | The Palazzo Pocket Concierge™, the resorts’ mobile app for Apple and Android smartphone users, brings the guest experience to the mobile world. Powered by Meridian, a mobile-software developer known for its location-based services, VP Pocket Concierge™ offers the hospitality industry’s most dynamic indoor “wayfinding” technologies.
The Ritz-Carlton, New Orleans
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Caesars Palace concierge supervisor Jasmin “Jas” Vitale has received the prestigious honor of a Les Clefs d’Or (pronounced “lay clay door”), which is French for “the keys of gold,” by the prestigious namesake concierge organization. Displayed on a concierge’s uniform lapels, the crossed gold key symbol assures travelers they are dealing with a seasoned professional who is dedicated to serving their every need.
Norwegian Cruise Line, in partnership with Allin Interactive, is launching a revolutionary smart phone application which, Norwegian iConcierge, will allow iPhone, iPad, Android and Windows7 users to interact with Norwegian Epic’s on board guest information and service systems during their cruise. The application will also give guests the ability to communicate with other smart phone users via voice and text message on the same sailing.